How You Will Benefit

• ● Learn what comprises psychological safety, as well as the business imperative for it
• ● Recognize the high-level science and research behind psychological safety
• ● Enhance your understanding of healthy conflict and its value in fostering psychological safety
• ● Experience how to build connection rapidly and with ease among team members
• ● Gain more skill in utilizing courageous conversations
• ● Recognize the mindsets and behaviors that impact psychological safety
• ● Review case studies of organizations with high and low levels of psychological safety
• ● Develop greater confidence creating environments that foster increased trust, belonging, and risk-taking, leading to higher levels of innovation, satisfaction, and performance
• ● Practice using interpersonal skills to develop a climate of high psychological safety
• ● Take ownership of supporting a culture of psychological safety

Who Should Attend

• ● Leaders
• ● Managers
• ● Team Leads
• ● HR professionals
• ● Decision makers
• ● Other stakeholders across job functions who need to create an open and accepting culture for greater success

Course Outline

● Defining psychological safety and discussing its benefits
● Exploring the impact when psychological safety is not part of your team and organizational culture 
● Learning how remote and flexible work influence psychological safety
● Discussing the people and business imperative for psychological safety
● Exploring strategies to effectively engage all voices and manage diverse perspectives
● Creating emotionally and socially intelligent practices to foster psychological safety
● Identifying the behaviors that make us feel more psychologically secure
● Influencing power structure drivers to develop a workplace of psychological safety 
● Exploring 3 crucial concepts in relation to psychological safety: trust, risk and vulnerability
● Developing strategies for effective feedback delivery and healthy conflict management
● Providing feedback to positively reinforce behaviors and celebrate success
● Creating psychological safety in a virtual environment
● Capstone Activity: Taking ownership of helping to develop a culture of psychological safety

Prerequisite / Pre-Assignment

TOEIC Score 650 or Higher

Additional Information

• ● Course outline is partly subject to change without prior notice.