Program Lineup

Psychological Safety: An Imperative for High Performing Teams

Course Summary

Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea. Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed at. That’s why psychological safety is a far more powerful tool than its name might suggest.

This course will help you become familiar with the elements of psychological safety and how they relate to trust, high-performing teams and innovation. You’ll also learn how to apply psychological safety in your organization through a special capstone exercise.


  • Fee
  • Please contact us for details
  • Venue
  • TBD
  • Language
  • English
  • Hosted by
  • Quintegral Ltd.
  • Location
  • Online/Tokyo/Osaka/Nagoya/Others
  • Duration
  • 2 days
  • PDU
  • Power Skills: 14.0

How You Will Benefit

  • ● Learn what comprises psychological safety, as well as the business imperative for it
  • ● Recognize the high-level science and research behind psychological safety
  • ● Enhance your understanding of healthy conflict and its value in fostering psychological safety
  • ● Experience how to build connection rapidly and with ease among team members
  • ● Gain more skill in utilizing courageous conversations
  • ● Recognize the mindsets and behaviors that impact psychological safety
  • ● Review case studies of organizations with high and low levels of psychological safety
  • ● Develop greater confidence creating environments that foster increased trust, belonging, and risk-taking, leading to higher levels of innovation, satisfaction, and performance
  • ● Practice using interpersonal skills to develop a climate of high psychological safety
  • ● Take ownership of supporting a culture of psychological safety

Who Should Attend

  • ● Leaders
  • ● Managers
  • ● Team Leads
  • ● HR professionals
  • ● Decision makers
  • ● Other stakeholders across job functions who need to create an open and accepting culture for greater success

Course Outline

● Defining psychological safety and discussing its benefits
● Exploring the impact when psychological safety is not part of your team and organizational culture 
● Learning how remote and flexible work influence psychological safety
● Discussing the people and business imperative for psychological safety
● Exploring strategies to effectively engage all voices and manage diverse perspectives
● Creating emotionally and socially intelligent practices to foster psychological safety
● Identifying the behaviors that make us feel more psychologically secure
● Influencing power structure drivers to develop a workplace of psychological safety 
● Exploring 3 crucial concepts in relation to psychological safety: trust, risk and vulnerability
● Developing strategies for effective feedback delivery and healthy conflict management
● Providing feedback to positively reinforce behaviors and celebrate success
● Creating psychological safety in a virtual environment
● Capstone Activity: Taking ownership of helping to develop a culture of psychological safety

Prerequisite / Pre-Assignment

TOEIC Score 650 or Higher

Additional Information

  • ● Course outline is partly subject to change without prior notice.

contact us

Monday - Friday 9:00-17:30

Closed: Saturday, Sunday, National Holidays, New Years holidays (12/29-1/4)