Program Lineup

Business Discussions in a Global Environment

Course Summary

Have you ever thought like; “Because I cannot fully understand what my non-Japanese colleagues say, our discussions always end up disjointed and unproductive.”
Many of us face “the English issue” while working in the global business environment. However, this is NOT only a language problem ーbut a situation that arises from a personal sense of embarrassment or lack of self-confidence . . . from our cultural attitudes toward others ーor, simply, from a lack of experience with the diversity created by a global marketplace.
In this course you will clarify your challenges, and work through several activities which will help you develop practical skills to converse confidently and productively with non-Japanese people.


  • Fee
  • 77,000 yen (
  • Venue
  • TBD
  • Language
  • Delivery Language: Japanese, Material Languagae : Japanese, Exercises: English
  • Hosted by
  • Quintegral Ltd.
  • Location
  • Online/Tokyo/Osaka/Nagoya/Others
  • Duration
  • 1 day(9:30-17:30)
  • PDU
  • Power Skills: 7.0

Select date & time

  • Jul.01,2024 09:30~17:30 @Online
  • Oct.29,2024 09:30~17:30 @Online
  • Feb.21,2025 09:30~17:30 @Online
  • Apr.11,2025 09:30~17:30 @Online

Important Notice

  • ● Pre-assignment information will be shared about two weeks prior to the seminar.
  • ● Role-plays and other exercises are conducted in English.
  • ● Live online seminar is delivered using Zoom.

How You Will Benefit

  • ● Recognize the typical Japanese communication style and its historical and cultural background
  • ● Notice the differences in people’s values and how those values impact their behavior
  • ● Know what impedes self-assertiveness, and discover ways to overcome it
  • ● Understand the mindset necessary to hold productive discussions in a global business environment
  • ● Develop effective skills to engage in positive discussions
  •  ・Giving easily understandable explanations
  •  ・ Persuading others logically
  • ● How to cope with difficult people

Who Should Attend

  • Japanese business people who must communicate with anyone from another country

Course Outline

1. Introduction
 - Introducing yourself in English
 - Faculty introduction
 - Guidelines for this course
 - Course goals
2. Communicating in Global Business
 - Understanding diversity
 - Japanese characteristics in communication
 - High Context Culture & Low Context Culture
3. Preparing for Effective Discussions
 - Clarify the goal
 - Prepare for the discussion
 - Methods to evaluate the achievement
4. Communicating Your Idea
 - Assertiveness
 - The way to convey your opinion
 - Speaking logically
 - Using easy-to-understand expressions
5. Understanding Others
 - Barriers to understanding
 - Understanding others accurately
 - Questioning skills
 - Confirming and summarizing what others say
 - Agreeing and countering
 - Coping with difficult people
 - How to confront arguments
6. Following Up the Discussion
 - Course review
 - Create and distribute meeting minutes
 - Decisions and other matters for follow-up
7. Final Exercise

Prerequisite / Pre-Assignment

TOEIC Score 550 or Higher / Pre-Assignment Required

contact us

Monday - Friday 9:00-17:30

Closed: Saturday, Sunday, National Holidays, New Years holidays (12/29-1/4)