Program Lineup

Business Discussions in a Global Environment

Course Summary

Have you ever thought like; “Because I cannot fully understand what my non-Japanese colleagues say, our discussions always end up disjointed and unproductive.”
Many of us face “the English issue” while working in the global business environment. However, this is NOT only a language problem ーbut a situation that arises from a personal sense of embarrassment or lack of self-confidence . . . from our cultural attitudes toward others ーor, simply, from a lack of experience with the diversity created by a global marketplace.
In this course you will clarify your challenges, and work through several activities which will help you develop practical skills to converse confidently and productively with non-Japanese people.


  • Fee
  • 77,000 yen (
  • Venue
  • TBD
  • Language
  • Delivery Language: Japanese, Material Languagae : Japanese, Exercises: English
  • Faculty
  • Quintegral Faculty
  • Location
  • Online/Tokyo/Osaka/Nagoya/Others
  • Duration
  • 1 day(9:30-17:30)
  • PDU
  • Leadership: 7.0

Select date & time

  • Jul.08,2022 09:30~17:30 @Tokyo
  • Sep.09,2022 09:30~17:30 @Tokyo
  • Nov.01,2022 09:30~17:30 @Online

How You Will Benefit

  • • Recognize the typical Japanese communication style and its historical and cultural background
  • • Notice the differences in people’s values and how those values impact their behavior
  • • Know what impedes self-assertiveness, and discover ways to overcome it
  • • Understand the mindset necessary to hold productive discussions in a global business environment
  • • Develop effective skills to engage in positive discussions
  •   – Giving easily understandable explanations
  •   – Persuading others logically
  • • How to cope with difficult people

Who Should Attend

  • Japanese business people who must communicate with anyone from another country

Course Outline

1. Introduction
・ Introducing yourself in English
・ Faculty introduction
・ Guidelines for this course
・ Course goals
2. Communicating in Global Business
・ Understanding diversity
・ Japanese characteristics in communication
・ High Context Culture & Low Context Culture
3. Preparing for Effective Discussions
・ Clarify the goal
・ Prepare for the discussion
・ Methods to evaluate the achievement
4. Communicating Your Idea
・ Assertiveness
・ The way to convey your opinion
・ Speaking logically
・ Using easy-to-understand expressions
5. Understanding Others
・ Barriers to understanding
・ Understanding others accurately
・ Questioning skills
・ Confirming and summarizing what others say
・ Agreeing and countering
・ Coping with difficult people
・ How to confront arguments
6. Following Up the Discussion
・ Course review
・ Create and distribute meeting minutes
・ Decisions and other matters for follow-up
7. Final Exercise

Prerequisite / Pre-Assignment

TOEIC Score 550 or Higher / Pre-Assignment Required

contact us


Monday - Friday 9:00-17:30

Closed: Saturday, Sunday, National Holidays, New Years holidays (12/29-1/4)