Select date & time

Important Notice

• Live online seminar is delivered using Zoom.

How You Will Benefit

• ● Master challenging situations with proven tools and techniques
• ● Communicate with authenticity, clarity and precision
• ● Flex your management and personal style for impactful work relationships
• ● Tailor your approach to motivate and empower different types of people
• ● Apply ethical leadership and set ethical standards throughout your work group
• ● Recognize the role of values in managing and influencing people
• ● Apply the principles of emotional intelligence to elevate you to a new level of effectiveness

Who Should Attend

• Managers and individuals with management responsibilities whose success depends on managing people successfully through clear communication, a cooperative attitude and commitment to shared goals.

Course Outline

1. The Experience of Being a Manager in Today’s Organization   
- Recognizing how economic and social trends have changed the manager’s role
- Defining “successfully managing people”
- Discussing and illustrating specific challenges you face when motivating others in today’s organizations

2. Values, Ethical Leadership and Organizational Culture
- Defining “values” and recognizing their source
- Identifying ways in which values impact work life and productivity
- Defining “ethics” and setting ethical standards for employees
- Understanding your role in creating and sustaining the organization’s culture

3. Personal Styles: DiSC
- Determining your own personal profile (disc profile)
- Delving into the strengths and limitations of your disc profile
- Using behavioral cues to determine others’ personal style
- Gaining insight into how to more effectively work with other personal styles

4. Motivating Those You Manage
- Distinguishing between pre-motivators, demotivators and motivators
- Tailoring your motivational efforts to individual employees and situations
- Applying motivational strategies when delegating responsibilities and/or tasks to an individual

5. Communication Skills for Managers
- Using techniques of active listening to gain critical information
- Effectively using positive and corrective feedback
- Dealing with difficult employees

6. Emotional Intelligence
- Describing the competencies of emotional intelligence
- Assessing your own level of emotional intelligence
- Developing a strategy for improving your emotional intelligence

Prerequisite / Pre-Assignment

TOEIC Score 650 or Higher / Pre-Assignment Required

Additional Information

• Course outline is partly subject to change without prior notice.

Testimonials

• ● The style of learning with interacting with other participants was a great opportunity which cannot be done with our internal company members.
• ● The greatest thing about this course for me was that I could learn not only management skills but also managing the emotions at the same time.