Problem Solving & Decision Making: Good Decisions Good and Solution

Problem Solving & Decision Making: Good Decisions Good and Solution

Course Summary

The industry today is moving more quick and complex, and global than ever.

Not only the bussiness leaders but also all business professionals are required to cope with and achieve result in this challenging situation.
In this seminar, you wil be able to precisely understand the present situation, what the core problem is, and the process for finding out a solutions to solve your problem. Also, this program will cover the process to implement the solution and the way to evaluate the results, which will lead to the next step to your activity.


  • Fee
  • 143,000 yen (
  • Venue
  • TBD
  • Language
  • Japanese
  • Faculty
  • Quintegral Faculty
  • Location
  • Tokyo/Osaka/Nagoya/Others
  • Duration
  • 2 days

Select date & time

  • Aug.12-13,2021 09:30~17:30 @Online
  • Oct.11-12,2021 09:30~17:30 @Online
  • Dec.06-07,2021 09:30~17:30 @Online

How You Will Benefit

  • • Know how to understand articles logically
  • • Understand the difference between dicision making and problem solving
  • • Become able to manage your time in making dicision and solving problems
  • • Precisely be able to understand the present problem and situation
  • • Become able to constantly implement many ideas of good problem solving and good decision making instead of just coming up with one good problem solving or one good decision making.
  • • Become able to make decisions from several ideas

Who Should Attend

Any individual who is looking for an effective problem-solving process.

Course Outline

1. Defining Your Problem
• Define your “problems”
• Identify the types of problems
2. Problem Solving and Time Management
• Time management and two different approaches to solve your problems
• The process of temporarily coping wih problems and solving problems
3. Framework and Analytical Tools
• Know various frameworks and tools
• Understand logical structure and MECE
• MECE (Mutually Exclusive, Collectively Exhaustive)
• Using MECE
• Checking MECE
• Framework examples
• Use WH questions
• Tools to draw graphics or use cards
 (1) Flowchart
 (2) Mind Map
 (3) Logic tree
 (4) Fishbone diagram
 (5) CBS(Card Brainstorming)method
 (6) Post-it® method
4. Process of Solving Problems
• ① Discover problems
• ② Analyze the current situation
• ③ Temporary solutions
• Process of solving problems
5.Process of Solving Current Problems
• Understand the process of solving current problems 
• ④ Define your problems
• Identify problem types
• Set a solution goal 
• Use worksheet to define problems and set a solution goal
• ⑤ Determining Cause
• Examples of logic tree for determining the cause
• Important points to create a logic tree
• Seek root cause by asking several WHY questions
• Three essential factors to determine root cause: MECE, Logic, and quantitative data or information
• Collect quatitative data or information
• Discover if root causes can be eliminated
• ⑥ Make a solution plan (to eliminate causes)
• ⑦ Prioritize potential plans to eliminate causes
6. Process of Solving Future Problems
• Understand the process of solving future problems 
• ⑧ Clarify the solution goal to achieve
• Examples of setting solution goals
• Worksheet for setting solution goals
• ⑨ Generate solutions (Making plans to solutions)
• ⑩ Select a solution (Prioritizing solution plans)
7. Implementing the Solutions
• ⑪ Implement the solution
• Have stake-holders accept your solutions
• Use problem solving worksheet
• Implement your solutions
• Develop action plan by using Gantt chart
8. Action Plan
• What you have learned through this seminar



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Monday - Friday 9:00-17:30

Closed: Saturday, Sunday, National Holidays, New Years holidays (12/29-1/4)