Business Discussions in a Global Environment

Business Discussions in a Global Environment

Course Summary

Have you ever thought like; “Because I cannot fully understand what my non-Japanese colleagues say, our discussions always end up disjointed and unproductive.”
Many of us face “the English issue” while working in the global business environment. However, this is NOT only a language problem ーbut a situation that arises from a personal sense of embarrassment or lack of self-confidence . . . from our cultural attitudes toward others ーor, simply, from a lack of experience with the diversity created by a global marketplace.
In this course you will clarify your challenges, and work through several activities which will help you develop practical skills to converse confidently and productively with non-Japanese people.

Information

  • Fee
  • 70,000 yen (Excl. tax)
  • Venue
  • TBD
  • Language
  • Delivery Language: Japanese, Material Languagae : Japanese, Exercises: English
  • Faculty
  • Quintegral Faculty
  • Location
  • Tokyo/Osaka/Nagoya/Others
  • Duration
  • 1 Day

Select date & time

  • Nov.13,2019 09:00~17:00 @Tokyo
  • Dec.11,2019 09:00~17:00 @Tokyo
  • Jan.16,2020 09:00~17:00 @Tokyo
  • Mar.18,2020 09:00~17:00 @Tokyo

How You Will Benefit

  • • Recognize the typical Japanese communication style and its historical and cultural background
  • • Notice the differences in people’s values and how those values impact their behavior
  • • Know what impedes self-assertiveness, and discover ways to overcome it
  • • Understand the mindset necessary to hold productive discussions in a global business environment
  • • Develop effective skills to engage in positive discussions
      – Giving easily understandable explanations
      – Persuading others logically
  • • How to cope with difficult people

Who Should Attend

  • • Japanese business people who must communicate with anyone from another country
  • • Japanese business people who would like to understand others and communicate assertively
  • • Everyone who needs to create collaborative relationships with people in foreign countries
  • • Everyone who has serious reservations about engaging in discussions with foreign people

Course Outline

      1. Introduction
      • ・ Introducing yourself in English
      • ・ Faculty introduction
      • ・ Guidelines for this course
      • ・ Course goals
      • 2. Communicating in Global Business
      • ・ Understanding diversity
      • ・ Japanese characteristics in communication
      • ・ High Context Culture & Low Context Culture
        • 3. Preparing for Effective Discussions
        • ・ Clarify the goal
        • ・ Prepare for the discussion
        • ・ Methods to evaluate the achievement
          • 4. Communicating Your Idea
          • ・ Assertiveness
          • ・ The way to convey your opinion
          • ・ Speaking logically
          • ・ Using easy-to-understand expressions
            • 5. Understanding Others
            • ・ Barriers to understanding
            • ・ Understanding others accurately
            • ・ Questioning skills
            • ・ Confirming and summarizing what others say
            • ・ Agreeing and countering
            • ・ Coping with difficult people
            • ・ How to confront arguments
              • 6. Following Up the Discussion
              • ・ Course review
              • ・ Create and distribute meeting minutes
              • ・ Decisions and other matters for follow-up
                • 7. Final Exercise

Pre-Assignment

Required

contact us

+81-(0)3-3347-9740

Monday - Friday 9:00-17:30

Closed: Saturday, Sunday, National Holidays, New Years holidays (12/29-1/4)